If you are experiencing any difficulties or issues, or just want some help setting things up, we are here to help you.
We work asynchronously, so we're sorry but we don't even have a phone number for you to call.
So what is the best way to access our help?
That's about it. From there someone will take a look at your account, and then schedule a Teams or Zoom call to help at a time that's convenient for you.
Whatever your profession is, I'm fairly sure it's not a professional review responder (Is that even a job?) or you wouldn't be here. We see it as our job to help you work smarter, not having to divert your energy and resources to repetitive tasks that are not core to what you do. That's why we developed Rezon8AI, it's there to deliver AI functionality to your business to help you resonate with your customers, without having to login to multiple systems every day or even several times a day just to check and reply to customer reviews and feedback.
Our founder, Grant Crawley, wrote his first SaaS system way back in 1994. Since then he's learned a lot about online business and the way people work. His philosophy is to create systems that are intuitive and easy to use, the customer should feel like they're not having to do any work.
As a company we write software - boring. As a product Rezon8AI does one thing, and it does it amazingly well, it's not a Swiss Army Knife. Rezon8AI goes to the most popular services for leaving reviews about your business, reads them, analyses them for sentiment and subject matter, then carefully crafts a reply. All this without you having to do a thing. So essentially what we do is give you time back and help protect your reputation.
Put simply, we do it so you don't have to. But we're a business too and so we also do it to pay the bills and keep the lights on. We do it for our families and for our customers. Grant Crawley has been delivering IT services for over 30 years, and he still has customers he had on day one. We think that speaks volumes about why we do it. We do it because we love our customers and want you to succeed.